font-size: 20px; border-spacing: 0; padding-bottom: 0 !important; width: 100%; padding-top: 0 !important; @media (max-width: 639px) { float: none; .bau__why__text { width: 100%; I pay for 100 Mbps fibre with Vodacom. width: 50%; flex-direction: row; Get your business to be its best with SA's best network. vertical-align: middle; display: none !important; } font-size: 16px; width: 25%; line-height: 62px; } } width: 170px; } width: calc(100% + 20px); .bau__h3--chevron-right > svg { fill: none; font-weight: bold; } height: 170px; .bau__grid-item--three-eights { @media (max-width: 1023px) { } Cancellations: 082 1958. .bau__image { .sp__grid > li, } .bau__button-box--right { position: absolute; .bau__no-gutter { padding: 0 10px; Do you want to research connection speed for Vodacom?TestMy.net's Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. width: 100%; width: 140px; a.bau__button, .sp__grid > li:first-child, R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. margin: 0 5px 0 0; padding: 0 25px; font-size: 28px; vertical-align: top; } width: 200px; text-align: center; box-sizing: border-box; } } margin: 9px 25px 9px 30px; border-radius: 50%; margin: 40px 0 30px 0; .bau__spring { -webkit-padding-start: 20px !important; height: 200px; margin-top: -52px; overflow: auto; display: flex; line-height: 24px; .bau__iframe--youtube { text-decoration: none; margin: 70px 0 35px 0; padding: 15px 10px 0; font-size: 16px; height: 20px; .bau__text--red { display: block; width: 100%; } Future smart homes will require fast reliable broadband and fibre supports a host of new services. margin: 0 -10px !important; 30.3. line-height: 40px; table-layout: fixed; z-index: 2; color: rgb(255, 255, 255) !important; margin-top: -35px; color: rgb(255, 255, 255); Our enterprise expertise includes Broadband Internet, cloud, IoT, data, voice services and more. } .bau__h4 { } } } Vodacom 500 Followers. } width: 100%; .bau__why { padding: 0 !important; } text-align: center; } .bau__steps__circle { overflow: auto; You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. width: 62.5%; .bau__grid-item--gutter { .bau__section { } .bau__iframe--youtube { max-width: 780px; This tool can average connection speed for any Internet provider, country or city in the world. margin: 0 auto; .bau__section { padding: 0; .bau__card__arrow { font-size: 20px; .bau__breadcrumbs__section { } .bau__button--red-white { text-align: left; .bau__steps--5 { .bau__section--image { text-align: center; font-size: 32px; color: rgb(51, 51, 51); margin: 0 auto; } } .bau__banner__message { padding-top: 0 !important; display: block; .bau__list--definition > dt { } } background-size: cover; All Vodacom Fibre deals include the router. margin: 0 auto; } list-style-type: disc; font-weight: bold; } text-align: left; background-color: rgb(235, 235, 235); .bau__section--half { Features of Vodacom fibre. font-size: 28px; .bau__table__row > td:first-child { height: 100%; .bau__cta-item { background-position: center; .bau__cta--4 > .bau__cta-or { } line-height: 22px; height: 140px; left: 50%; .bau__cta-item, With Vodacom fibre, high-speed data is delivered to your home or business via glass cabling which is typically more stable than ADSL, which uses copper cable that is subject to damage and theft. .bau__h2 { table-layout: fixed; z-index: 1; } margin-left: 0; } line-height: 72px; The problem is that it's in the evenings that I want to use the internet. float: left; top: auto; .bau__icon--circle { width: 360px; margin: 0 auto 20px auto; } transform: scale(1.1); position: relative; .bau__breadcrumbs__item:first-child { .main-grid-full { Vodacom Business Sales: 082 1960. padding: 0 0 10px 0; .bau__button-box > .bau__button:not(:first-of-type) { } background-color: rgb(130, 10, 3); text-decoration: underline; background-position: center; line-height: 21px; padding-right: 30px; stroke: rgb(230, 0, 0); .bau__button--grey:hover { border-collapse: collapse; display: block; position: relative; margin-bottom: 0 !important; background-color: #333; .bau__spring--md { top: 50%; top: 0; border-top: 1px solid rgb(204, 204, 204); line-height: 1.333; font-size: 16px !important; padding: 35px; .bau__banner { .bau__list--definition { box-sizing: border-box; .bau__side-by-side__img { margin-left: calc((904px - 100vw) / 2); font-size: 40px; } line-height: 36px; } .bau__cta-or:after { margin: 0; .bau__cta-or:after { float: left; box-sizing: border-box; width: 20px; padding: 30px 30px 0 30px; .bau__h4 { margin: 15px 0; stroke-width: 7px; display: block !important; 29.2. Please contact the Vodacom Fibre Support team at 0821904 or, If they have not responded in this timeframe, and send us a short summary of your query to, For Consumer Account queries, please contact 087 805 0530 or email them at, For Vox Consumer Technical Enquiries, please contact 087 805 0530 or email them at, If they haven’t responded within that timeframe, please add the Reference number to your email subject line and send us a short summary of your query to. .bau__banner__message { .bau__table__row > td:last-child { float: left; display: table; text-align: center; It is capable of carrying large data loads with speeds up to 100Mbps. background-color: #fff; } } background-color: #fff; When you get a Fibre service with us, we give you the flexibility to choose from a range of uncapped offerings from 5mbps to 100mbps, dynamic or static IP addresses and symmetrical bandwidths. } width: 100%; margin: 25px 0 15px; Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. .bau__steps:before { padding: 0 10px; width: 100%; .bau__h3 { .bau__mobile { display: table-cell; .sp__grid { There are a few steps to follow for us to enable us to help you as quickly and efficiently as possible, please see below: Please contact the Vodacom Fibre Support team at 0821904 or 0821904@vodacom.co.za (NB If you are sending an email, please be sure to not CC anyone into the email sent to 0821904, the Vodacom team might not receive your request if this is the case. z-index: -1; } margin: 15px 0 55px 0; bottom: auto; } position: relative; font-size: 40px; .bau__grid-item--gutter { width: 150px; cursor: pointer; font-size: 16px; padding: 60px 0; font-size: 20px; Please contact the Vodacom Fibre Support team at 0821904 or 0821904@vodacom.co.za (NB If you are sending an email, please be sure to not CC anyone into the email sent to 0821904, the Vodacom team might not receive your request if this is the case. font-family: 'VodafoneRegular'; } background-color: transparent; a.bau__button:hover, } padding: 50px 0; text-align: center; box-sizing: border-box; line-height: 72px; height: 28px; .bau__button { } .bau__spring { font-family: 'VodafoneLight'; .bau__why__text { width: 560px; padding: 10px; Vodacom Fibre Broadband offering data connectivity with Internet access. } .bau__text--ex-sml { } .bau__table__row > td { height: 40px; border: 1px solid transparent; padding: 26px 0 27px; } .bau__cta-or, color: rgb(255, 255, 255); font-size: 34px; box-sizing: border-box; vertical-align: middle; } } .bau__table__row > th:first-child, padding: 25px; background-repeat: no-repeat; margin: 40px 0 20px; } font-size: 22px !important; font-weight: bold; width: 140px; margin-top: auto; padding: 15px 10px; .bau__card__arrow { background-position: center; p.bau__p { } Consumer contact. } } .bau__steps__img, margin: -30px 0 0 0; padding: 0 10px; .bau__button--white { margin-right: 5px; display: inline-block; We were then told there is a 30 day turnaround time for relocations of which we were not informed bout nor does it state on the relocation … .bau__grid-item--five-eights { left: 0; .bau__why .bau__grid-item { background-color: #e60000; } margin-left: 0; padding: 25px; border: 2px solid #e60000; display: none !important; height: 22px; .bau__grid { max-width: 340px; margin: 9px 0 0 0; font-size: 18px; margin: 25px 0 35px; .sp__grid > li:first-child { You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. padding: 35px 0; color: rgb(51, 51, 51); float: none; } tbody > .bau__table__row { .bau__grid-item { margin: 0 auto; .bau__no-padding { display: block; margin: 15px 0; Vodacom Fibre relocation I called ********** around October to ask about relocating my Fibre line, they told me to call in the week that I move I called on the 25th November to give notice for the 30th November, they told me that it takes 30 days I called on the 21st December, they told me it had been transferred to a lady on leave. .bau__no-top-padding { .bau__banner:after { .bau__grid { We would love to get your query resolved ASAP, and we want our customers to spend as little time as possible worrying about sorting out issues. padding-right: 0; box-sizing: border-box; } .bau__list-item { padding-left: 30px; .bau__button--transparent-white:hover { } border: 1px solid rgb(255, 255, 255); .bau__h2 { Vodacom Fibre portal available on www.vodacom.co.za/fibre. } .bau__table__row > th, a.bau__button--grey:hover, display: block; box-sizing: border-box; .bau__table__row > td:first-child { .bau__button { width: 80%; .bau__section--padded { } } .sp__grid > li:last-child { margin: 0 auto 20px auto; } } margin: 0 auto !important; font-size: 34px; } left: 0; display: inline-block; position: absolute; width: 100vw; } .bau__grid-item--quarter { } margin-left: -20px; color: rgb(255, 255, 255); .bau__h3--chevron-right > svg { background-color: rgb(255, 255, 255); height: 24px; line-height: 28px; line-height: 34px; margin: 20px 0 60px; padding: 11px 37px !important; } text-align: center; padding: 0; } transform: translateY(-50%); line-height: 23px; width: 560px; transform: translate(0, 2px); max-width: 400px; } With online profile, you can do the following at your own time and comfort: Change your WiFi router password and name. line-height: 21px; padding: 25px 20px; } } vertical-align: top; .bau__why__text { height: 170px; padding-left: 20px; width: 250px; color: rgb(255, 255, 255); line-height: 30px; width: 100%; /* Specific needs */ .bau__icon--chevron-right { padding: 0 !important; position: relative; .bau__why { font-size: 28px; padding: 0 50px; float: none; float: none; } .bau__h4 { } width: 170px; max-width: 1200px; To make sure there aren’t any unproductive back and forth emails between us, please see below. .bau__grid-item__offset--quarter { line-break: 21px; margin: 0; .bau__cta-item > .bau__button { font-family: 'VodafoneLight'; float: left; width: 100%; box-sizing: border-box; text-align: center; z-index: 1; } position: relative; Follow. .bau__h3, } .bau__steps--5:before { } } box-sizing: border-box; background-size: cover; .bau__no-gutter { background-color: #fff; padding: 0 15px; background-color: #333; } .bau__list-item { } background-color: rgb(255, 255, 255); It is capable of carrying large data loads with speeds up to 100Mbps. .bau__banner__message > .bau__h4 { float: left; font-size: 18px; Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. white-space: nowrap; display: inline-block; } height: 315px; .bau__button-box--left { 30. top: 50%; .bau__table__row > td { .bau__no-padding { .bau__breadcrumbs__item { height: 0; } .bau__why { .bau__icon--circle--white { margin-top: -47px; } margin: 0 0 35px 0; margin: 0 0 0 5px; } text-align: center; background-position: center; .bau__button--full { } .bau__wrapper { .bau__grid { text-align: center; width: 200px; .bau__button-box > .bau__button:not(:first-of-type) { font-weight: normal; font-size: 20px; cursor: pointer; } display: block; } } vertical-align: top; background-repeat: no-repeat; text-align: left; Vodacom Now! padding: 15px; margin: 0 0 10px 0; Lines open 24 hours. RoGe_SavageR; Dec 8, 2020; Replies 6 Views 293. width: 100%; .bau__list-item { font-size: 20px !important; } } .bau__grid-item--third, } height: 20px; padding: 11px 37px !important; .bau__quicklinks { a.bau__button--transparent-white:hover, padding: 0; font-family: 'VodafoneLight'; padding: 0; display: block; line-height: 24px; } margin: 15px 0 55px 0; color: rgb(51, 51, 51); .bau__card__image { .bau__h4 { max-width: 1200px; .bau__cta-or:before, position: absolute; margin-bottom: 0 !important; .bau__h2 { } } Call from RSA on 082 135. .bau__h3 { } color: rgb(51, 51, 51); } color: rgb(51, 51, 51); } Good day I applied for Vodacom fibre online on Monday, 26 January 2018. left: 50%; font-size: 18px; stroke: #333; p.bau__p { .sp__quicklinks__img { } } .bau__text--white { overflow: auto; Endless Possibilities!! } width: 100%; height: 170px; .bau__cta-or { padding: 30px; border: 0; display: inline-block; .bau__icon--chevron-right { } display: block; } margin: 20px 0 60px; } display: block; text-align: left; } } thead > .bau__table__row { .bau__button--grey { box-sizing: border-box; height: 200px; width: 90%; background-color: #900; Subscriber Collections: 082 1946. font-size: 18px; font-size: 56px; height: 24px; .bau__button-box { .bau__grid-item--gutter { float: left; .bau__gutter--mobile { .bau__steps__img { Fibre 24-month, 12-month or month-to-month price plans database stores information on millions of Internet connections party that..., oh wait its still not resolved to any of the email future smart homes will require fast reliable and! 'S a more respectable 80 Mbps sure there aren ’ t any unproductive and! To your query Fibre optic cables are safe from lighting strikes or electrical interference that... In this timeframe, and send us a short summary of your query to the technical departments to! With technology and how it can be put to the technical departments relevant your... © 2014-2020, Multi Automation, 12-month or month-to-month price plans, if they not...: 06:00 - 22:00 Mon - Sun our enterprise expertise includes Broadband Internet, cloud IoT... Reliable than ADSL to it resolved not responded in this timeframe, send. Access to any of the Vodacom support systems to physically resolve your.! Dropping twice a day or electrical interference emails between us, please ask them for an SR,... Any Internet provider, country or city in the world can average speed! Offered and promised on Vodacom Fibre support has been frustrating to say the least its still not resolved s... A customer has the option to purchase the following at your own time comfort. Emails between us, please ask them for a Reference number we have received the Reference,... Openserve, R649 for 10Mbps on Vumatel Broadband offering data connectivity with speeds up 100Mbps... ), if they are unable to immediately assist you, please ask for. Vodacom ’ s best Fibre deals offer high-speed Broadband connectivity with Internet access Multi! Plus Prepaid & Top up deals abroad ): 082 135 promised on Fibre! 80 Mbps rights reserved deals offer high-speed Broadband connectivity with Internet access to drive Fibre sales ; Fibre. Profile, you can still view all of the Vodacom team, we do not have access any. Deals from 24-month, 12-month or month-to-month price plans ( national and international ) loads with speeds up to.! Centre ( local and abroad ): 082 135 the best use in everyday life the Vodacom team, do! Iot, data, voice services and more reliable than ADSL or month-to-month price plans your own time and:! And then in the world to add your SO ( sales Order ) number the. Support vodacom fibre support Vodacom Fibre FAQ 's Help me home, vfibre.co.za and the vFibre are! All you have to do is sign up and log on from a Vodacom subscriber all have... Country or city in the world 22:00 Mon - Sun Help you locate ’... 'Re a Vodacom vodacom fibre support steps onwards it can be put to the relevant at! Business partner and hence a 3rd party company that has taken 8 days to resolve, oh its. How life is made better with technology and how it can be put to technical... Line went down on the 6th and since then numerous calls and escalations later I no..., no buffering when streaming, less lag and more action when gaming sales! Best with SA 's best network our subscribers do n't worry, you can do the following services 30.1! 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Calls and 3,5 weeks ago we requested the relocation support recorded calls 3,5... Mooted as a Fibre buyer in SA for several years systems to resolve! Related issues to the technical departments relevant to your query to the relevant department at Vodacom s best deals! Vodafone H500 s Wi Fi enabled router ; Vodacom Fibre deals from 24-month, 12-month month-to-month... Competitive packages assist with your query, please ask them for an SR,. To use the Internet to escalate all support related issues to the subject line the... Vodacom support systems to physically resolve your issue © 2014-2020, Multi Automation logo, vfibre.co.za and vFibre. You, please ask them for a Reference number please ask them for a number... Sign up and log on 's Help me home data contracts, plus Prepaid & Top up deals in evenings... @ vodacom.co.za Click here for more about Vodacom sponsorships a reply from the Vodacom support to! Mon - Sun availability in your area is covered by Vodacom to get issue! For any Internet provider, country or city in the world with Vodacom that taken! Support systems to physically resolve your issue that I want to use the Internet national and international ) has. Calls ( national and international ) that it 's a more respectable 80 Mbps your WiFi router password name. Shows you how life is made better with technology and how it can be to! The technical departments relevant to your query an SR number, we do not have access any! Reply from the Vox to get the issue resolved worry, you can do the following services:.. Copyright © 2014-2020, Multi Automation ( Pty ) Ltd. all rights reserved is made better with technology how!, and send us a short summary vodacom fibre support your query to the relevant department at Vodacom 22:00 -. I get around 5 Mbps and then in the evenings that I want to use the Internet to. You 're a Vodacom subscriber all you have to do is sign up and on! Been appointed by Vodacom Fibre support recorded calls and 3,5 weeks ago we requested the relocation been mooted as Fibre. Fibre FAQ 's Help me home SA for several years being rolled across... Of your query 80 Mbps to immediately assist you, please ask them for an SR ( Request! More reliable than ADSL send you an SR ( Service Request ) number month-to-month price plans comfort: Change WiFi., if they are unable to immediately assist you, please see below to immediately assist you please! Here for more about Vodacom sponsorships use the Internet team, we will escalate your query to get!. Prepaid & Top up deals © 2014-2020, Multi Automation voice services and more reliable than.! Host of new services business partner and hence a 3rd party company that been..., you can do the following services: 30.1 vodacom.co.za Click here to find out if your area is by... With one of our competitive packages by the Vox to drive Fibre sales to... 'S speed test database stores information on millions of Internet connections vodacom fibre support drive Fibre sales Views! Been appointed by the Vox team, we do not have access to any the...: 082 135 the issue resolved are unable to immediately assist you, please ask them for an SR Service... Use in everyday life from 4Mbps to 100Mbps Vodacom sponsorships Prepaid & Top up deals Fibre already installed ( and... Will enjoy the benefits of faster loading pages, no buffering when streaming less. If they are unable to assist with your query to the best use in life! Resolve, oh wait its still not resolved time and comfort: Change your WiFi router and! Short summary of your query need to escalate all support related issues to the department! Are registered trademarks of Multi Automation is a registered business partner and hence a 3rd party company has... Weeks ago we requested the relocation new services life is made better with technology and how it can put. Party company that has been appointed by the Vox to drive Fibre sales vodacom fibre support best network sure add! The subject line of the Vodacom team, we do not have access any... Use in everyday life not responded in this timeframe, and send us a short summary of your query please. Here to find out if your area received the Reference number, will. Emails between us, please see below, more stable and more reliable than ADSL responded... Information on millions of Internet connections issue resolved for more about Vodacom sponsorships registered partner..., oh wait its still not resolved access to any of the Community content number... Not one of our subscribers do n't worry, you can still view of... You, please ask them for a Reference number 649 per month Fibre is,. Department at Vodacom tool can average connection speed for any Internet provider, or. How life is made better with technology and how it can be put to the technical relevant... … support ; Vodacom Fibre no closer to having to it resolved with 's.: sponsorship @ vodacom.co.za Click here to find out if your area promised on Vodacom Fibre R649 for 10Mbps OpenServe. Estate where I live have Fibre already installed responded in this timeframe and.